Contact

Contact Us

We'd Love to Hear From You

Thank you for visiting The Maker Porch Marketplace.

Whether you have questions about an order, need assistance with your account, are interested in becoming a seller, or simply want to learn more about our marketplace, we're here to help.

Customer Support

For questions regarding:

  • Orders
  • Returns and refunds
  • Account assistance
  • Marketplace policies
  • Seller applications
  • Technical issues

Please contact our support team.

Email Support

support@themakerporch.com

(Replace with your preferred support email address.)

Seller Support

Current and prospective sellers can contact us regarding:

  • Seller applications
  • Shop setup assistance
  • Product listings
  • Marketplace policies
  • Account management

Seller Support Email

sellers@themakerporch.com

(Replace with your preferred seller support email address.)

Business Inquiries

For partnerships, sponsorships, advertising opportunities, or media inquiries:

Business Email

info@themakerporch.com

(Replace with your preferred business email address.)

Response Times

Our goal is to respond to all inquiries within:

  • 24–48 business hours for general support
  • 1–3 business days for seller applications and account reviews

Response times may be longer during holidays and peak shopping seasons.

Frequently Asked Questions

Before contacting support, you may find answers in our:

  • Terms of Service
  • Seller Agreement
  • Returns & Refunds Policy
  • Prohibited Items Policy

Our Mission

The Maker Porch Marketplace was created to support makers, creators, artists, collectors, and small businesses by providing a trusted marketplace where unique products and exceptional customer experiences come together.

Thank you for supporting independent businesses and handmade creativity.

The Maker Porch Marketplace
Supporting Makers, Creators, Artists, and Small Businesses.